GreatorPoor.com

'Satisfied' customers aren't good enough: you're either 'great' or 'poor'

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We keep feedback of all our work: this is a recent selection: please contact us for details
 
Our current 'great or poor' score is: 92%
 
  • Your survey enabled us to win an order for over £40,000 that we thought we'd lost
  • Since you've been working with us our turnover has increased by 27%
  • The survey saved us a £11,000 deal that was going to Germany
  • Easy to understand and great value for money
  • Very clear and helpful:
    in 2 days you have helped us advance our business more than we have done in the past 5 years
  • Great job by Guy, relaxed style, well prepared, and excellent delivery
  • Exceeded all expectations
  • Understanding of facilitator … excellent
  • Many thanks for your guidance and suggestions today. I’m impressed by your quick grasp of our challenges, and how your in-depth, no-holds-barred questioning forced us to discuss some potentially contentious issues in a neutral open minded atmosphere.  I now feel we have made a huge step towards a better future
  • Excellent as usual: thanks very much.
  • Apologies for a somewhat belated note of thanks for delivering such an interesting and thought provoking workshop last week on Customer Delight.  As a newcomer to the self-employed arena I still have so much to organize and to learn but I felt very inspired and certainly intend to try and practice what you preach. 
  • A life changing experience
  • The workshop was well structured with focus on the key points
  • He was able to create huge participation, was flexible with our ideas, and was able to bring the course all together where I gained the best earning. His demeanor was professional and relaxed, and I found him very honest direct and relaxing. My only regret is that there wasn't another day.
  • the key is the system and manging the communication
  • Fantastic help, thanks
  • I found the course most helpful and informative an d would like to thank you and my colleagues on the course for making it such an interesting and practical course.


Our aim: highest quality development, at sensible prices.
Our mission: to make a REAL difference.