GreatorPoor.com

'Satisfied' customers aren't good enough: you're either 'great' or 'poor'

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GreatorPoor.Com

Vision, Mission & Values

Vision
We are in the middle of a social revolution, even greater in impact than the Industrial revolution.

The internet, and explosion of information it has generated, will empower the customer unlike anything that has gone before. It has also created a truly global economy.

On top of this, the customer, previously disempowered and abused by misleading adverts and clever marketing, will become ever more demanding and unforgiving.

‘Satisfied’ customers are no longer good enough: cutting edge service is winning business globally at an astonishing pace, and ‘traditional’ businesses are becoming extinct almost overnight. In order to prosper in the future, an organisation’s service must be ‘great’, because, if not, it’ll be ‘poor’.

For companies to thrive (or even survive) in this brave new world, they MUST listen, and react to their customers’ views and needs.

Existing systems and mindsets make this very hard for organisations to deal with.

GreatorPoor.com fills this gap, and gives them the knowledge and tools to thrive in the future.

Mission
Corporate
To provide the best possible customer feedback and analysis, to give it’s customers a competitive edge, and enable them to thrive.

Customer focused
To be seen as our customers’ no 1 business partner.

Partner focused
To provide an environment where the best people prosper & flourish.

Values
We believe that integrity to values is the key issue that will determine any company’s future success, and we aim to practice what we preach.

Our values are
1. Integrity: we do the best job we can
2. Focus: our only interest is what is right for our customer
3. Value: we deliver the best we can for the optimum price to you
4. Service: we practice what we preach
5. Guarantee: we guarantee it
6. Enjoyment: for our partners and our customers: life needs to be fun



We hope to do business with you.